The ICSTIS model

Sarah Harrison

ICSTIS

The slides are shown between horizontal lines and are headed I.C.S.T.I.S. Everything else on this page is based on my notes and is my own opinion.

ICSTIS is the body which regulates premium-rate telephone services, including sex-lines. It is unique in that it operates entirely on a contractual basis - when you rent these lines from BT, Mercury, etc., the contract allows them to cut you off without notice or compensation if ICSTIS tells them to. This only works because all telephone companies agree to enforce it.


I.C.S.T.I.S

"Giving consumers information about services and providing tools with which to manage their own (and their families) patterns of consumption are two of the most powerful measures which are likely to achieve effective consumer protection"

Extract from ICSTIS response to Oftel consultation document "Beyond the Telephone, the Television and the PC"

December 1995


I.C.S.T.I.S

ICSTIS AND PRS


I.C.S.T.I.S

EARLY DAYS OF PRS


I.C.S.T.I.S

FEATURES OF SELF REGULATION


An important lesson to be learned from the ICSTIS model is that industry support is vital.


I.C.S.T.I.S

CONSUMER NEEDS


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